Demonstrates the ability to use a personal computer, office equipment and various software programs applicable to the position
Familiarity with industry best practices and standards
Ability to translate complex problems & concepts in training
Effective and professional communication skills, both verbal and written
Exhibits the ability to maintain confidentiality, think and act independently with minimal supervision
Ability to use initiative and judgment skills in carrying out responsibilities
Good interpersonal skills and communication with all levels of management
Excellent team building and management skills
Organizational skills that promote the ability to work well without direct supervision, manage time effectively and appropriately prioritize multiple assignments to meet project deadlines
Effective collaboration and communication with a variety of individuals, both internal and external, including multidisciplinary teams
Ensures recommendations support adherence to all federal, state and other regulatory requirements.
Flexibility in job schedule to provide user support and advance project goals
Maintains regular, consistent and punctual attendance at the assigned job location
Ability to develop appropriate teaching tools to meet the diverse learning needs of all prospective users
Special Employee Benefits

Health and Wellness Clinic with Nurse Practitioner available to provide care to employee and their family
Employee on-site gym
Employee engagement activities
Child Care Benefits
Generous PTO
Tuition Assistance
Short term and long term disability
Medical, Dental, Vision and Prescription benefits
Life insurance
4% match to 401 plan.
Employee Assistance Programs

EXPERIENCE

Minimum of two years of work experience in healthcare revenue cycle
Two years previous experience as a trainer, corporate training specialist or related position preferred
Experience with Epic, Soarian, EDM, MS4, ADT, claims, MIRA, DSG, Experian, Craneware or other revenue cycle solutions software required
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook & Excel)
Project management, technical implementations, and change management experience a plus

STATE LICENSE REQUIREMENTS